Laura Clinton
(in the last week)
"Absolutely the best! This applies to both Darrell And Lee.! Add Joseph and Nate to the list. Arrived a few minutes before eight. Completed the installation before 12:30, inside and outside. Also installed the air scrubber and the thermostat. These guys were fantastic. I highly recommend One Hour! Thanks for the great service!"
Arcaid Xero
(in the last week)
"Had Chris and Anthony show up to do a full re-ducting of our ac system, and was very impressed with their professionalism. Had a few snags that were taken care of immediatley , and we were always kept informed about what was going on. No complaints at all about the service we recieved."
Sophie Fasick
(in the last week)
"Such nice prompt people! Great customer service from their dispatcher/customer service lady that took my call to their technician (Garth). Garth was so informative and made sure my ac unit was up and running and answered all my questions. Highly recommend."
Ursula Julve
(in the last week)
"More as expected! He did a very mindful inspection and service, he let me know all the improvement I could do in order to have the system working better... I would highly recommend him!"
Kylie Aliberto
(in the last week)
"Tyus & Austan were very helpful and forthright in their assessment of the problem. They went above and beyond to make sure I was comfortable with the estimate, ensuring that I received the best price they could offer on the required services. I’ve had concerns with other branches, but I am very pleased with the service so far from this branch of the company and these servicemen in particular."
Alex Wesley
(in the last week)
"UPDATED 4/24/2024 : Tyler and Robert did an absolutely AMAZING job installing my new AC Unit. What I love the most about your employees is that they aren’t robots and stay silent the whole time they work. Your employees held a great conversation with me about things outside of the workplace and made me feel like I knew these guys all my life. I love how they kept their workplace clean and had the upmost respect for my belongings. If possible I would like to give Tyler and Robert a 100$ cash tip each for their outstanding work! Jaden Mahaffey did an exceptional job installing my water heater. He did it in a timely manner and kept his workplace clean. Very polite and cool to have a conversation with. I suggest you give this employee a promotion cause he deserves it!"
Vernon Barnett
(in the last week)
"Working with Luke was a pleasure, not too pushy, helped get a great value for our money. He answered all questions we threw at him and was able to get a quality product down to a price we could live with. The AC & Heat install is tomorrow. Will check back after that. Had both units replaced, Efrain & Luis of the install teams were both great. They did outstanding work and you could tell they both took pride in doing a good job."
Janet Sumner
(in the last week)
"I’d never used One Hour before, but they were great! Michael was on time and fixed the problem right away. Will definitely use them again!"
Keith Harrigill
(in the last week)
"Great service. Kevin was on time and communicated well. He was thorough in his inspection and pointed out his findings. Repairs and service were very quick. Highly recommend."
Michael Arellano
(in the last week)
"This gentleman was more than happy to go over the potential choices for our next unit and how I might save the most money, in addition to going over a cost benefit analysis. He did this willingly after having gone over it with me already last year. Great service, give this man a well deserved raise."
